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Claims Support

11 articles tagged with this product.

16 July 2026

What does an
insurance broker do?

A plain-English look at what an Australian insurance broker does, how brokers differ from buying direct, and when using one may be worthwhile for a business, farm or family.

28 May 2026

The next step in
business protection

Insurance is one part of managing business risk. A structured risk review can help identify operational exposures, improve preparedness and inform insurance decisions.

21 May 2026

An Australian
insurance glossary

Policy schedules, broker letters and claim correspondence are full of terms most people never use anywhere else. A plain-English glossary of the Australian insurance terms that matter most.

14 May 2026

Farm theft prevention
security checklist

A working checklist for Australian farms covering yard, shed, fuel, machinery and livestock security measures that may reduce the likelihood of theft and support clearer claim assessment if a loss occurs. Designed to be walked through paddock by paddock before the next season.

9 April 2026

Farm theft prevention:
livestock and equipment

Rural theft of livestock, machinery, fuel and tools may result in significant losses and disruption for Australian farmers. A look at where losses occur, the security measures that move the dial, and how prevention can shape both claim outcomes and renewal conversations.

2 April 2026

The first 48 hours
after an incident

What you do in the two days after a fire, theft, accident or cyber event can shape how the claim is assessed. A guide to the first 48 hours.

5 February 2026

How a broker supports
you at claim time

When a claim happens, having a broker involved can make the process clearer, better managed and better documented. A look at what an insurance broker does for clients at claim time.

1 January 2026

Direct vs broker:
what's the difference?

Buying insurance direct from an insurer and buying through a broker can look similar from the outside. The difference often shows up in the advice received, the policy wording arranged, and the support available when a claim needs to be made.

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